Terms of Service
These terms govern your use of DigiZign's services and website.
Last updated: January 2025
By accessing and using DigiZign's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") apply to all visitors, users, and others who access or use our digital marketing services, website, and related applications.
DigiZign provides comprehensive digital marketing services including:
- Search Engine Optimization (SEO)
- Social Media Marketing and Management
- Pay-Per-Click (PPC) Advertising
- Content Marketing and Creation
- Email Marketing Campaigns
- Analytics and Strategy Consulting
- Digital Strategy Development
- Graphic Design Services
- Video Editing and Production
All services are provided subject to these Terms and any additional agreements or service-specific terms.
As a user of our services, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Use our services only for lawful purposes
- Not interfere with or disrupt our services
- Comply with all applicable laws and regulations
- Respect intellectual property rights
- Provide necessary access and materials for service delivery
- Communicate professionally and respectfully
Pricing and Billing
- All prices are listed in Indian Rupees (₹) or as otherwise specified
- Monthly services are billed in advance
- One time services require 50% payment upfront
- Additional services may incur extra charges
Payment Methods
- Bank transfer, credit/debit cards, and digital payments accepted
- Payments are due within 15 days of invoice date
- Late payments may incur additional fees
- Services may be suspended for non-payment
Refund Policy
- Refunds considered on a case-by-case basis
- No refunds for completed work or services already delivered
- Refund requests must be submitted within 30 days
- Processing fees may be deducted from refunds
Our Property
All content, features, and functionality on our website and in our services, including but not limited to text, graphics, logos, images, and software, are owned by DigiZign and protected by copyright, trademark, and other intellectual property laws.
Client Content
- You retain ownership of content you provide to us
- You grant us license to use your content for service delivery
- We may use your content for portfolio and marketing purposes (with permission)
- Created content ownership terms specified in individual agreements
Performance Disclaimers
- Digital marketing results may vary and are not guaranteed
- SEO results typically take 3-6 months to show significant improvement
- Social media growth depends on multiple factors beyond our control
- PPC performance subject to platform changes and market conditions
Limitation of Liability
DigiZign shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your use of our services.
By Client
- 30-day written notice required for monthly services
- Immediate termination available with penalty fees
- All outstanding invoices must be paid
By DigiZign
- We may terminate for breach of terms
- Non-payment may result in immediate suspension
- We reserve right to refuse service to anyone
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
- We comply with applicable data protection laws
- Client data is kept confidential and secure
- We do not sell or share personal information with third parties
- Data retention policies apply as outlined in our Privacy Policy
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
- Changes will be posted on this page
- Email notifications sent to active clients
- Continued use constitutes acceptance of changes
- You may terminate if you disagree with changes
If you have any questions about these Terms of Service, please contact us:
DigiZign
Email: digizign@zylentrix.net
Phone: +91 93591 10950
Address: London, United Kingdom
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM GMT
These Terms shall be interpreted and governed by the laws of the United Kingdom. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in London, England.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.